Frequently Asked Questions
Everything you need to know about your ccmcostume order
What is the processing time for my order?
Most of our costumes are handcrafted or carefully inspected before dispatch. Please allow 3-5 business days for processing before your order is shipped.
How do I ensure I select the correct size?
We provide a detailed size chart on every product page. Since costume sizing can differ from standard retail clothing, we recommend measuring yourself and comparing it to our specific dimensions.
Do you offer international shipping?
Yes, we ship our fashion and costume pieces worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We accept returns within 30 days of delivery, provided the item is in its original, unworn condition with all tags attached. Please note that certain intimate items or custom-made costumes may be final sale.
Can I track my package once it has been sent?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.